# October 2023 - The Month in Review: What You Need to Know
Author: Gaurav Singhal
Author URL: https://drivemate.au/blog/author/gaurav-singhal/
Published: 2023-10-31
Category: Drive mate Newsletter
Category URL: https://drivemate.au/blog/category/drive-mate-newsletter/
Tags: drivemate, Rent a car melbourne, share car australia , Drive mate Flex plus, Drive mate go
Tag URLs: drivemate (https://drivemate.au/blog/tag/drivemate/), Rent a car melbourne (https://drivemate.au/blog/tag/rent-a-car-melbourne/), share car australia  (https://drivemate.au/blog/tag/share-car-australia/), Drive mate Flex plus (https://drivemate.au/blog/tag/drive-mate-flex-plus/), Drive mate go (https://drivemate.au/blog/tag/drive-mate-go/)
URL: https://drivemate.au/blog/october-2023-the-month-in-review-what-you-need-to-know-cloenzvef583911vlw7drjln7d/

Hello & welcome to our monthly newsletter. You can expect all sorts of news, updates and policies regarding [Drive mate](https://drivemate.au/). Let's dive right in!

**Trip modification and extension**

![](https://prod.superblogcdn.com/site_cuid_cl6bp1qcz11281krsfq84u6zc/images/unnamed-1-1699504701684-compressed.png)

Enhance your travel experience with Drive mate. Trip Modification and Extension are now accessible through our website and mobile app.

**Trip modification:** Effortlessly adjust or extend your trips to fit your changing plans.

**Trip extension:** Extend your trips, even after pickup.

**Benefits:**

Embrace the flexibility to tailor your trips to evolving schedules.

We've created a helpful video tutorial so you can know how to use this feature.

[Know more](https://drive.google.com/file/d/1_UDrCvU5nEUX5_T5spVydooppke48JGM/view)

Mileage policy update

![](https://prod.superblogcdn.com/site_cuid_cl6bp1qcz11281krsfq84u6zc/images/north-sydney-334874640-1699504916466-compressed.jpg)

Here's a quick update on our policy changes:

Daily mileage allowance is now set at 150 km.

Excess mileage charges are now fixed at $0.25/km.

We made these changes to keep Drive mate relevant and attractive to our guests.

## Your peace of mind is our priority

![](https://prod.superblogcdn.com/site_cuid_cl6bp1qcz11281krsfq84u6zc/images/photo-1587654542342-c6f9bf970132-1699505012850-compressed.jpg)

At Drive mate, safety comes first. Your trips are insured up to $40 million, providing coverage for accidents, fires, theft, & more. Assistance is available 24/7.

​ [Know more](https://drivemate.au/trust-and-safety)

## ​Become an exceptional guest

![](https://prod.superblogcdn.com/site_cuid_cl6bp1qcz11281krsfq84u6zc/images/pexels-kampus-production-7967373-min-1676547451177-compressed-1699505135517-compressed.jpg)

Discover the art of being an exceptional guest with Drive mate. Join our community, where we share best practices for a seamless experience.

[Read now](https://drivemate.au/blog/unlocking-the-road-to-being-an-exceptional-guest-on-drive-mate-clhsnmqjv1369403tmfgq6vwkx0/)

​


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