Our FAQ’s page is loaded with all sorts of helpful information. Feel free to search for an answer amongst Drive mate’s Frequently Asked Questions for a quick and easy resolution.

Want to speak to someone? The Drive mate Customer Support team is available 24/7 to chat with you regarding general enquiries.

Short on time? Drop us a line! You can always email us with a few enquiry details and we’ll get back to you as soon as we can.

Car won’t go? Let us know! Our roadside assistance network is available 24/7 to assist guests with any breakdown dramas arising during your travels.

Remember, you won't be charged for roadside assistance as a guest so don't hesitate to contact us in the event of an emergency.

Our address is: Drive mate Australia Pty Ltd., Level 3 , 139 Collins Street , Melbourne VIC 3000