The car was dirty and almost no fuel, but I only used it for a few hours. I don't recommend the car if you're gonna use it with your family or for a long trip. For basic things the car can do the job well!
Thales•January 2025•
The A/C and one window doesn’t work, the car was dirty too
Alba•January 2025•
Easy
Riley•January 2025•
Very good
Max•January 2025•
Good car
Juan•January 2025•
Good car, so comfortable and quiet, fun to drive
Mauricio•January 2025•
The car was pretty dirty inside and out. The steering wheel felt like it was going to drop off at any moment.By the time I paid for fuel on top of hire charge I could of had a decent hire car that was clean and better maintained
Jacinta•January 2025•
The host was contactable, car was somewhat dirty but the worst part was the app and rude customer support team
Damian•January 2025•
Boot doesn’t stay open and is really heavy so if you need access to the boot best not to rent this car, otherwise trip was good!
Aubrey•January 2025•
Did the job great again ! Easy if in surry hills
Joshua•January 2025•
Nice car to drive!
Fiona•January 2025•
Easy pick up
Charlie•January 2025•
Car fine, but no aircon.
Cathal•December 2024•
Car super easy to drive, however the aircon was terrible so I wouldn’t recommend on a hot day with babies or animals! The USB charger also didn’t work for my phone despite using 2 different cables which caused some issues on our day trip.
Sophie Annabelle•December 2024•
the worst car rental experience I have ever had. The issues were serious and numerous: 1. Broken passenger window control: This is not just a minor inconvenience; it’s a blatant sign of poor vehicle maintenance. 2. Non-functional air conditioning: In the heat, this failure was an absolute insult to the customer. A car without working air conditioning should not even be available for rent. 3. Loose steering wheel: This is unacceptable and extremely dangerous. Driving a car in such a condition puts the driver’s life and everyone else on the road at serious risk. Frankly, renting out a car in this condition is not only irresponsible but outright reckless. This service shows zero concern for the safety or comfort of its customers. I wouldn’t recommend this car. Immediate action must be taken to address this situation and prevent anyone else from going through such a dreadful experience!
Annie•December 2024•
This was an unsafe car to drive, feels like it’s about to break down with very loud crunching sound when engine is on, worsens as you accelerate. Also quite dirty interior. Had to return early and request refund.
Katie•December 2024•
Car is old. No air-conditioning! Over 300000ks. Rear windows only work from passenger door. Inside and out pretty shabby.
lewis•December 2024•
No responses, car might need an inspection
Thomas•December 2024•
Headlights not working unless fog or high beam.
Nicholas•December 2024•
A little bit rickety but did the job for good value 👍
Joshua•December 2024•
great host great car thank you
Tim•December 2024•
Car was located in a different suburb than stated in the original listing. When I arrived at the car it looked like it had been abandoned (extremely dirty with a build up of leaves etc.) and it wouldn't open through the app, so I wasn't able to start the trip. Host was responsive however since this was an issue with Drive Mate tech he wasn't able to help and I wasn't able to start the trip. The Drive Mate customer service are slow to respond and do not answer phonecalls. When they do respond via the app they are vague and unhelpful and will give any excuse to avoid giving a refund. Nearly a week later and no sign of a refund from them. Avoid booking through this company.
Brock•December 2024•
Car was at location
Tina•December 2024•
Almost no fuel left in the first place, central lock broken, air con blowing warm air in cold mode, power windows struggling. Don’t know how to cancel the trip once started so have to book another car while this trip is on going. Terrible experience, will never hire this again.
Frank•December 2024•
no air conditioning, no music
Stefano•December 2024•
Trip didn't happen. Car wasn't at the location or the secondary location the host said. Cost over $50 in ubers, wasted hours and was missed the first day of my trip because host went unresponsive. Don't book.
Nicholas•December 2024•
Car itself was good, only drawback is looking for parking can be so tough in the area. Suggest being more than 30 mins early for returning the car. Jarron was super responsive though, which really helped! 👍
Anna Del Rosario•December 2024•
I was not able to use the vehicle intended. I tried contacting the host and DriveMate support. The vehicle was found with a driver window open and a wet seat. I was not able to start the car. I was offered to wait for roadside assistance which was up to two hours, I couldn't wait that long to have a vehicle to work. I have been charged the amount without any other communication. Hopefully the next time this car is booked, the next individual will have a better experience.
Matthew•December 2024•
Great car thank you
richard•December 2024•
Easy pick up
Charlie•December 2024•
Car was good to drive never missed a beat. Jarrod was good to communicate with.
Sharon•November 2024•
All good
ZHONG•November 2024•
Good car and no issues.
Heidi•November 2024•
Car was great, very handy
Thomas•November 2024•
Epic car! So convenient!
David•November 2024•
Car ran well up to 105km/hr was a little shaky at 110km/hr (but still did it). Car could do with a wash and a vacuum, would probably be better off not parking under a tree as that is what caused most of the leaves, bird poo etc. Overall good experience, and for this price and convenient location I would rent again.
Krystle•November 2024•
good experience
ZEPING•November 2024•
Car broke down and refused to start
Robert•November 2024•
Car not in the advertised location. But ok once I found it! :)
Ben•November 2024•
Car not on the street listed. Tyres were flat and basically bald. Drastically needs wheel alignment. Spent the first hour of my trip trying to locate the car then pumping up the tyres.
Katie•November 2024•
Keyless access amazing feature
Katie•November 2024•
Poor reviews
Gaurav•November 2024•
Easy pick up, drop off. Older car but gets from A to B no problem!
Graeme•November 2024•
Great host, very quick answers and very nice. The car was great and very affordable. Would definitely recommend!
Arthur•November 2024•
Great car to drive, clean, clear pick up & drop off instructions, plenty of parking around.
Nathan•November 2024•
Great car and good communication with the host - thank you!
Liberty•November 2024•
Great little car! Easy collection
Rosemary•November 2024•
The car is great, the app is a bit confusing when returning the car and asked if th
Panupong•October 2024•
Wouldn’t answer the phone and the car didn’t unlock couldn’t cancel trip and currently waiting for a full refund
Lesley•October 2024•
Great trip, easy to unlock and reliable car.
Ali Aygenc•October 2024•
Very easy to access the car.
Ali Aygenc•October 2024•
Drive mate app wouldn’t show location of car. Car itself drove fine but was very dirty.
James•October 2024•
Easy to park. Aircon currently not working
Kimberly•October 2024•

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