Hello, I'm Rowan.
Hi I'm Rowan. Thanks for renting my car. If you have any feedback on how I can make your experience better renting this car please let me know.
Response time: 8 minutes
Response rate: 96%
My cars (3)
- Automatic
- West End, QLD
- Automatic
- West End, QLD
- Automatic
- West End, QLD
Reviews from Guests (62)
I'd give no stars if there was the option..This was the worst experience I've had on this app so far tbh. The vehicle was filthy, mainly the interior but the outside wasn't much better. The whole inside was covered in dog hair, indisposed rubbish and other ppls belongings.The engine lights x 4 were on including for scheduled maintenance requirement light. Brakes squealing, sounded so rough on turnover, tyres not in rwc and we had to put air in all 4 as they were all below recommended psi. Prompted by the above we checked engine oil, coolant and washer fluids which were low or empty and the engine hot. I reported to the app the morning of pick up and in chat they responded saying someone would be in touch soon. It was 3 days later over 6 hours of vehicle downtime while I had to have it professionally cleaned at a cost to me of $130. I included a report on the vehicles substantially exterior damage that is not truly representative in the advertised pictures of the app. It was deceitful and in my opinion the app and host should be held accountable.
Tanya•September 2026•
good host
Banned user•May 2025•